Can I cancel AutoPay?

Yes, simply login to your account and click on AutoPay. Next select Edit, change the status to “No, I do not want AutoPay” and save. To modify, go into your profile and uncheck the AutoPay box that you had previously checked when you elected to opt in.

Show All Answers

1. What is AutoPay?
2. Can I cancel AutoPay?
3. I’m signed up for AutoPay but do not see anything showing under “Upcoming Scheduled Payments.”
4. Can I set up a payment plan?
5. How do I set up a payment plan?
6. What are scheduled payments?
7. What is the difference between AutoPay and a scheduled payment?
8. What if I already have AutoPay set up with my bank?
9. If I sign up to Go Paperless, how will I receive my bills?
10. Can I start receiving paper bills again?
11. What is Account Linking?